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Customer Support Executive
Recruitment Partner: Softronix
The role
Softronix is hiring a Customer Support Executive at its Raiwind Road office in Lahore to handle customer queries and keep service standards high. Hiring Logs is running this search as Softronix's recruitment partner. Minimum education: F.Sc / F.A.
What you'll own
- Respond to customer queries by phone, email and chat
- Resolve issues promptly and escalate where needed
- Keep clear records of every customer interaction
- Coordinate with internal teams to close open tickets
- Maintain a professional and positive tone with every customer
What the client needs
- Minimum F.Sc / F.A or equivalent
- Good communication and interpersonal skills
- Strong customer service and communication skills
- Basic computer knowledge is required
- Good teamwork and coordination
- Professional and positive attitude
- Previous customer-support experience is preferred but not mandatory
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